FAQ
How would you list or update product
in my Amazon seller central account?
Amazon Seller Central uses an invitation model to manage their user accounts. You need to invite your eCommerce virtual assistant to manage your Account. And others eCommerce channels eBay, Walmart, and Etsy account will give us your account access. and your multi-channel software/tools account access(if have).
How to Add a User to Amazon Seller Central
1. Login Amazon Seller Central
2. Settings >> User Permissions
3. Send Invitation
4. The user receives a confirmation code and creates a Seller Central account.
5. Your eCommerce virtual assistant can work with your account.
What happens after I sign up?
You will be contacted by one of our Team Managers within 12 to 24 hours after your sign up and they will assign you a dedicated VA who they think will be the best candidate for you depending on your needs. Normally you can start sending your work the very next day after you sign up (within 24 hours).
Can I change plans?
Yes, our approach is flexible. You can start with one plan, and upgrade, downgrade or cancel at anytime. If your needs grow, you can always select a larger plan. If you want to downgrade, select a smaller plan that fits your needs.
How do I communicate with my assistant?
We offer comfortable conversations through direct communication using Skype, Email, and Chat that will ensure easy accessibility and support for you during projects.
What is the education level of my assistant?
Our Quality service starts with correct hiring, training as well as maintenance of talented professional workforce. Our assistants go through an intense selection process before they can join our organization. Our team comprises of qualified professionals from myriad educational backgrounds college graduates, management graduates and previous work experience in relevant industry.
How quickly will my project or tasks be completed?
We are committed to delivering on deadline. Time can depend on the complexity and urgency of the tasks at hand. If your project is time sensitive, the deadline will be agreed upon before the work begins.
What happens after I sign up?
You will be contacted by one of our Team Managers within 12 to 24 hours after your sign up and they will assign you a dedicated VA who they think will be the best candidate for you depending on your needs. Normally you can start sending your work the very next day after you sign up (within 24 hours).
What if I am not happy with the current VA?
You can always reach our team and discuss any concerns that you might have if you are not happy with the current VA. We can always assign you a new VA, if needed.
Do I need to share my Username & Password of my seller account?
No, you can provide access to others – such as employees, co-owners or contractors – by setting your User Permissions:
https://sellercentral.amazon.co.uk/gp/help/external/G901
Why good quality listings are important and how a trained virtual staff can help?
High-quality listings help to improve the customer experience by making it easier for customers to find, evaluate, and purchase your products. Our Amazon executives hold high experience in listing the products with Amazon SEO friendly keywords intended to increase your sales. Our VA’s are highly skilled and list the products with extreme accuracy saving enough of the seller’s time.
Why EBC(Enhanced Brand Content) and why a trained VA can help?
We all know Amazon is an extremely crowded marketplace. Sellers always try and differentiate their product from the pool of competitor products. Enhanced Brand Content helps you differentiate the listing from the whole niche and is a factor that can improve your conversions and also increase sales (outputs & profits). Our team players are masters when it comes to EBC layout designs and its implementation. They are the experts who can help your brand stand out in front of your customers.